Northwest Windshields - auto glass repair and installation

A properly installed windhield can save your life.

1-800-421-0022

Mission Statement

All auto glass shops are not created equal. Here are 10 reasons why Northwest Windshields is your best choice for auto glass replacements and repairs:

  1. Northwest Windshields is Committed To Your Safety

    Nationally, more than ELEVEN MILLION windshields are replaced and reinstalled each year. Of those installations, 60 percent are not done correctly. This could mean people are tragically hurt or killed because the glass was installed with poor workmanship. As a Charter Member of the Auto Glass Replacement Safety Standard Council, Northwest Windshields is committed to do all your glass work the approved way. Our desire is to properly replace and repair windshields with workmanship that will always meet or exceed Federal and State Safety standards. Your safety will always be put first.
  2. Northwest Windshields Has the Experience To Do the Job Right

    As one of the original companies in the nation to pioneer a mobile auto glass service, we have 22 years field experience in the aftermarket glass industry. Unlike some glass companies that minimally train their employees only through an “internal” training program, all of our technicians are fully certified by the National Glass Association. This comprehensive, prestigious training program is the foundation on which all glass installer practices and procedures should be based. With our commitment to proper training, you can rest easy that our technicians will do your glass work the approved way.
  3. Northwest Windshields Uses Only O.E.M. Glass and Approved Materials

    The National Motor Vehicle Act says that replacing a windshield must not compromise any safety standard that was part of the cars original design. Since your windshield is considered a “safety device”, Northwest Windshields considers it’s proper replacement of utmost importance. For your safety and to maximize value for your hard earned dollar, we have chosen to always use “Original Equipment Manufacture” glass products. Inferior quality glass, “seconds”, “blems” or used glass is never considered. O.E.M. Equivalent glass is the same as what came with your vehicle when it was new, but without the “dealer sticker” (or the dealer high price!) Northwest Windshields uses only the best quality urethanes, primers and other products to install your glass. Unlike some companies, we will never use unsafe, expired products just to increase our profit.
  4. Northwest Windshields is a Locally Owned Northwest Franchise

    There’s nothing more frustrating than to choose a company you think is “local”, only to find out when there’s a problem that you can’t get in touch with them or they don’t have a “shop” in your area. Each Northwest Windshields mobile service location is based in the area they serve, not in some larger town 150 miles away. When there is a question or a challenge, Northwest Windshields will be there for you.
  5. Northwest Windshields Will Stand Behind It’s Warranty

    Providing true Customer Service to our clients is one of the vital reasons why Northwest Windshields has been in business for over 20 years. Since we always do work the approved way, with the right materials, we seldom have “call backs”. When you do have a warranty issue, we’ll always do what is best for your safety and to get you back on the road as soon as possible.
  6. Northwest Windshields Will Serve You With Respect and Integrity

    As a family-owned business, we believe you deserve to be treated fairly. Serving you honestly and with respect is important to us. Some glass companies put speed and profits first, but at Northwest Windshields we understand that you have trusted us to do your glasswork…and to do it right. . As our customer and in many cases our friend, we don’t take that trust lightly.
  7. Northwest Windshields is Committed to Providing Value

    The old adage “you get what you pay for” is certainly true. Even though you won’t get “25 Free Dinners”, at Northwest Windshields you will get the best dollar-for-dollar value in the industry. With our commitment to quality, you can rest assured that your investment will be well spent. Long after other glass shop’s “promotional gimmicks” are forgotten, quality glass work done by Northwest Windshields will continue to pay for itself by keeping you and your family safe.
  8. Northwest Windshields Has Been Insurance Approved for Over 20 Years

    When it comes to the insurance paperwork and billing, few auto glass companies have more experience in the process than Northwest Windshields. Since we have worked with and are preferred by all major insurance companies and glass networks, we have the working knowledge and resources to process your claim quickly.
  9. Northwest Windshields Serves You As A Free Mobile Service

    Back in 1985, the founder of Northwest Windshields was one of only 2 or 3 other companies in the nation to do auto glass with a mobile truck. Even though it was unheard of at the time to take the “shop” to the customer, today’s success of the auto glass mobile service is a testimony to Northwest Windshields future vision. Why spend half a day sitting at a shop when your glass work can be done at your home or business and at your convenience?
  10. Northwest Windshields Does Not Telemarket or Use Spam Emails

    Have you ever received one of those annoying telemarketing calls at dinner time? Not much more needs to be said about this subject other than Northwest Windshields has never made a telemarketing call and does not plan to! The same applies to unsolicited emails.
Northwest Windshields • Toll Free 1-800-421-0022 • 3100 Old Dufur Rd. The Dalles, Oregon 97058 • nwi@gorge.net